Support

Typical reply under two hours on weekdays (8–20 CET). Free theme installation is included on every plan.

Include your store URL, the offer name, your theme name and a screenshot. That is usually enough to fix things in one reply.

Common questions

Adding the widget to your theme (Dawn, Impulse, Prestige…)

How the app block, the cart bar and the badges are placed, and how to move them.

Fixed bundles and inventory

Two to six products at one price, shown as one cart line, tracked per component.

Combining with discount codes

Which codes stack with MixMaxer offers and which do not.

Widget not showing? Theme checklist

The usual reasons and how to fix them in two minutes.

All help articles

Status

Offers, discounts and the storefront widget run on Shopify's infrastructure, so they keep working even if our servers are down. The admin panel and analytics depend on our servers; incidents are announced by email to the address in Settings.

Feature requests

Tell us what should come next at support@mixmaxer.com with “Feature request” in the subject. We read every message.