How analytics are calculated

Definitions of every number on the dashboard and the Analytics page.

4 min read

Only order totals, dates and offer IDs are stored; customer data is discarded. Numbers update within seconds of each order (orders/create webhook) and each widget event (app proxy).

Common problems

Impressions are zero although the widget shows.

Widget events travel through the Shopify app proxy at /apps/mixmaxer. An ad blocker or a theme that strips scripts can block them; sales attribution is unaffected.

Revenue differs from Shopify's reports.

MixMaxer counts the order total at creation and does not follow refunds or edits. Use it for comparing offers, Shopify reports for accounting.

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